Introducing the NEW Online Banking & Mobile App 

 

 

Bank on-the-go with just one or two clicks! You can now do almost anything you would do at a 1DCU branch right from your smartphone or home computer.  

Mobile Check Deposit. Remotely deposit checks with just a snap and a tap.

Real-Time Account Management. View your pending deposits and withdrawals as they happen.

Mobile Loan Applications. Applying for any type of loan will be easier than ever.

A Stunning, Easy-to-Use Interface that makes it a breeze to bank from anywhere.

 

 

 

 

Additional app features include:

  • Touch ID

  • View check images online

  • Apply for Skip-A-Pay

  • View past Statements

  • Report Lost or Stolen Debit Cards

The NEW Online Banking & Mobile App is available for Android and iOS devices.

How Do I Get The New Mobile App?

It’s easy! To get started, you’ll need to enroll your account, even if you already use mobile banking or HomeCU.

ONE: Download

Download the new app in the Apple or Google Play store on your mobile device (search “One Detroit Credit Union” to find the app). You will need to download the new app even if you have the current 1DCU mobile app.

                     

Mobile Banking App for iphone      Mobile Banking App for Android

TWO: Enroll

Complete the registration form on the app or desktop version, using your five-digit member number (NOT your account number). Even if you have the current app or a HomeCU login, you will need to re-register.

GO!

Use the app and desktop mobile banking to manage your account, make deposits, track savings goals and so much more!

Questions? Call us at (313) 965-8640

 

 

 

Frequently Asked Questions About One2Go 

What is this change all about?

One2Go is our new suite of digital services for our members! It includes our new On-Line and Mobile Banking platforms. With this change, we can now offer our current and potential members all of the electronic services that our competitors are offering!

What will members need to do on October 25th?

Member’s will be required to re-enroll in these services (enrolling in one automatically enrolls them in the other). Currently member’s use their member number and a password that they select to access these services. When they re-enroll, they will choose a unique user name, not their member account number, and a password of their choice.

They will need to visit either the Apple or Google Play stores and download the new app to begin the process.

What happens with the current on-line and mobile banking sites?

As of 10/25, the current sites will not work, as these sites will no longer be active. When member’s attempt to log in, they will see a banner informing them that the site is no longer active.

What new features will be available with One2Go?

Fingerprint authentication

Remote Deposit Capture (RDC)

Pending transaction details

Check images

Improved Loan Application

Block/unblock debit cards

Travel Notifications

Account number plus MICR and routing number will now be viewable

What about Bill Pay? Will member’s need to update their information?

Information that is currently stored in the Bill Pay (iPay) system will move over automatically to the new system. Member’s will now be able to pay bills or make changes to their payees via the mobile app or through on-line banking, which is another enhancement! At this time, member’s will continue to have a 90-day free trial of the product after which time, the monthly fee of $5.95 will be charged.

Will members still be able to apply for loans on-line?

Members and NON-MEMBERs will be able to apply for all loan types on line now! The new platforms speak with Corelation, therefore loan applications for current members will automatically in the system!

What about automatic transfers that are currently setup in on-line banking?

Unfortunately, any auto transfers that are currently scheduled in the current on-line or mobile systems will not move over into One2Go. This represents a potentially major problem, as we have a large number of members who utilize this feature. We are trying to come up with a work around for this.

What is card block/unblock all about?

Members will now be able to block their debit cards if they are lost or stolen. If they locate their card, they will be able to unblock it and continue using it.

How will Travel Notifications work?

Members will now be able to set up their own travel notifications in either mobile or on-line banking.

Will members be able to set up and change alerts in the new system?

Yes! Members will be able to create or modify alerts via either platform. Initially, members will only receive alerts via email notification, but we hope to add text alerts in the coming months.