Planned Downtime For Mobile And Online Banking
At 1:00 a.m. Eastern Time on Wednesday, Nov. 7, we will be performing some routine maintenance as well as major infrastructure upgrades to One2Go, our mobile and online banking platform.
Online banking will be temporarily unavailable during this upgrade. We anticipate this planned outage will take between two to four hours to complete.
When the updates are completed, you will have access to several new features that we hope will enhance your banking experience with 1DCU. You may need to update the app on your phone.
Here are a few of the maintenance and upgrades we'll be performing.
Online Banking
Two-step authentication via email or text for even greater security on your account. You'll be able to use this option to login, make profile updates, if you forget your password or to change your password.
Mobile banking
1. Member-to-member transfers
2. Scheduled transfers
3. Profile updates
4. "Forgot Password" feature enhancements
5. Two-step authentication via email or text for even greater security on your mobile account. You'll be able to use this option to login, make profile updates, if you forget your password or to change your password.
We will do our best to perform this operation as quickly as possible to minimize any disruptions. We apologize for any inconvenience this may cause you, and look forward to delivering you an even better mobile and online banking experience.
If you have any questions about this scheduled downtime, please don't hesitate to reach out to our Contact Center at (313) 965-8640.